Thursday, 15 October 2015

Adventures with The Captain

I have been running El Capitan for quite some time now and I have never encountered a single blip, even when running the various pre-release betas (plus the final released version) of BitPerfect v3.  None of our beta testers have reported any significant issues either.  Now, I’d be either a hopeless optimist or a fool if I thought that meant there would be no issues when the released version hits our 30,000+ user base.  And so it has proved.  There are some strange things happening with El Capitan.

First of all, it is clear that “strange things” are not afflicting everybody.  Far from it.  But as I try to track these problems down I am finding that some factors are cropping up regularly.

First of all, as best as I can tell, when you install El Capitan it comes with the latest and greatest version of iTunes as a default.  So if you upgrade OS X to El Capitan, you are going to have iTunes upgraded to 12.3.0.44 (as of the time of typing this) whether you want to or not.  This means that many BitPerfect users are making simultaneous changes to both OS X and iTunes, usually a harbinger of adventures to come.

Another El Capitan oddity is that when BitPerfect pops open a Finder Window, it provides that window with a title, indicating what the purpose of the window is.  Unfortunately, El Capitan does not seem to want to display that information, so those windows can be quite confusing if and when they appear.

A third aspect of El Capitan appears to be that if you have remote folders that you mount during login (such as the music folders on your NAS), there are indications that these folders are being mounted later on in the login process than they were under previous versions of OS X.  This can cause problems in cases where BitPerfect is set to launch automatically during login.  BitPerfect may attempt to read the mounted folder during its launch process, and when it finds that the folder is not mounted there can be problems.  If you think you may be encountering this type of problem, e-mail me on the BitPerfect Support line.

Anyway, depending on what versions of OS X and iTunes you were running before the upgrade, and maybe the weather too, an upgrade to El Capitan will either go smoothly for BitPerfect or will leave you with problems.  I thought, therefore, that I might post an El Cap upgrade procedure that you could consider following, that would avoid most of the issues that I am at least aware of.  Here is what to do:


  1. If you have set up BitPerfect so that it starts automatically upon login, uncheck this setting.  We don’t want it to start up automatically for the time being.
  2. Now perform the El Capitan upgrade.
  3. When you have satisfied yourself that El Capitan is installed and working properly, launch iTunes.  In particular, make sure that if you have any external folders that contain music files, these have been successfully mounted and you can navigate to them in Finder.
  4. Open the iTunes Preferences Window.  In the Advanced tab, make sure the checkbox “Share iTunes Library XML with other applications” is checked.  This is important.  While you’re there, make a note of the location of your iTunes Media Folder.  You’ll need it later.  This will normally be something like “Users/MyUserName/Music/iTunes/iTunes Media”.  Your iTunes Folder location is the bit that precedes “/iTunes Media”.  Close the Preferences window.
  5. When you have satisfied yourself that iTunes is working properly, quit it.  Don’t just click on its red button, select “Quit iTunes” from the iTunes menu bar.  This is important.  FYI, you may notice that with this version of iTunes you will often see a dialog box appear during the quit process, saying “Saving iTunes Library”.
  6. Now launch BitPerfect.  One of the mysterious Finder Windows will open without anything to tell you what it is looking for.  What it wants is for you to navigate to your iTunes Folder.  This is the folder I mentioned in step 4 above.  In the example above, that folder would be “Users/MyUserName/Music/iTunes”.  Navigate to that folder and click on “Open”.  If the finder window doesn’t appear then you are probably one of the lucky ones that wouldn’t have had a problem in the first place.
  7. Now launch iTunes.  Wait for it to fully launch.
  8. In BitPerfect’s menu bar drop-down menu select “Change Music Directory”.  BitPerfect should spend a few seconds thinking about that, and then pop up an information box telling you that your music directory has been updated.  Press OK.
  9. If required, now is the time to re-set the setting you changed in section 1.
  10. Quit both BitPerfect and iTunes.  You are now ready to go.

If, after doing all that, you still encounter problems, please e-mail me on the BitPerfect Support Line.

Saturday, 3 October 2015

BitPerfect v3 Released


BitPerfect v3 includes our new Generation-IV audio engine, plus some substantial improvements to the way we communicate with iTunes.  And we have re-instated support for Sound Check.  Additional features include:
    •    Fixed bugs which affected certain multi-channel DACs.
    •    Audio Output Device selection from the drop-down menu.
    •    Menu bar icon color now indicates the playback sample rate.
    •    Support for OS X ‘Dark Mode’.
    •    Improved automatic detection of Access Permissions.
    •    Visible confirmation of Integer Mode playback.

BitPerfect v3 is a free upgrade for all existing BitPerfect customers.

Friday, 25 September 2015

Congratulations!

Our warmest congratulations go out to Channel Classics, one of our favourite record labels, on being recognized with Gramophone's "Label of the Year, 2015" award.  Channel Classics are making some of the best classical recordings on the market, not only in terms of absolutely impeccable audio quality, but also from the perspective of artistic merit.

Well done to Jared Sacks and his team!

http://www.channelclassics.com/gramophone-LOTY

Monday, 21 September 2015

Odd iTunes 12.3 Bug

Here’s something for you to consider checking out.

If you have a headless Mac Mini with no monitor attached, and you have downloaded the latest iTunes 12.3.0.44, try this. Click on the orange ‘minimize’ button at the top left. Your Mac will immediately jump to the UI Login Screen. I have reported this to Apple vie the official bug report.apple.com channel, but thus far no response.

Wednesday, 9 September 2015

Sound Check

iTunes has a feature called sound check, which scans all of the tracks in your music library and determines a level of volume adjustment that can be applied to each track so that they play back at a more or less comparable volume.  BitPerfect used to support sound check, but along the way iTunes changed the way in which they implemented it internally and so we dropped support for it.  Over the last few updates to iTunes, however, the sound check feature has remained pretty much stable and unchanged, so we decided maybe it is time to implement it again in BitPerfect.

Nobody is quite sure how sophisticated the algorithm is with which iTunes determines the amount of volume adjustment to be applied by sound check.  But I wouldn’t be betting my house on it being anything beyond something relatively crude.  For sure, the net effect of enabling sound check is to populate a metadata tag which shows up in the “Get Info…” dialog window under the “File” tab.  This number is basically tells you how much volume adjustment is applied to the track by iTunes in order to “normalize” is playback volume.

These numbers can be negative, in which case the track will be attenuated for playback, or positive in which case gain needs to be applied.  If the volume number is 0dB it appears that this “Volume” tag stays blank.  Of course attenuation is not a problem, but if we apply gain then we have to be aware of the possibility that the loudest parts of the track may be clipped.  Quite how this is handled in iTunes is not clear.  It is likely that iTunes uses a crude soft-clipping algorithm.  I have previously posted on what I think about that.  BitPerfect does not go in for crude anything.

The biggest problem with clipping, soft or otherwise, is the creation of aliased harmonics.  The best approach is therefore to upsample as far as you can before soft clipping so that the aliases will lie predominantly outside of the audio bandwidth and then down-sample, using the anti-aliasing filter to eliminate the aliases.  All in all a rather hefty processing loop for something that at the end of the day is still going to introduce very significant distortions.  I suppose this is something we might introduce in the future as a specialist plug-in if the demand is there.

What used to happen was that iTunes wrote the volume adjustment information into each file’s metadata.  BitPerfect could then read this value when playing back the file.  However, for some reason, iTunes made a change to that system.  Now, it only writes that information into some files and not others.  Those that get this data written to them include MP3 and AAC formats, while those that don’t include Apple Lossless.  I have no idea who it was in Apple that decided this was a GOOD IDEA.  Since Apple Lossless files represent the vast majority of files listened to by BitPerfect users, it means that we cannot support sound check using this method.  I suppose the argument is that you shouldn’t be using sound check if you’re listening to Apple Lossless music, and maybe particularly not if you are listening via BitPerfect, but that’s a little bit too Orwellian for me.

The other way to get this information is by interrogating the iTunes Library Framework, one of the many inter-process communication protocols that Apple provides, none of which work very well.  We have been down this road before with Apple.  The way it works is that when BitPerfect loads it asks iTunes for an iTunes Library Framework Object.  Sounds simple enough.  However, last time we tried this we found that on some systems when BitPerfect tries to load the Framework Object, iTunes refuses to respond.  We could never figure out what it was about a system that made iTunes behave that way.  At that time, the reason we tried using the Framework Object was to manage the Access Permissions scan to improve the scanning speed.  Consequently, since Access Permissions are a necessity, we were forced to drop that method entirely.

But now we are looking at it again as a possible way to re-introduce support for sound check.  And we’re finding that the old problem is still there.  On one of our three main test platforms we cannot get iTunes to deliver the Framework Object to BitPerfect.  On the others it is not a problem at all.  If the Framework Object is delivered to BitPerfect then it can support sound check, but if it is not then it has no way to access the sound check values.

We are wondering what to do about that in the short term.  We have a new update to BitPerfect that we want to release soon.  Do we release it with sound check support knowing that for some people - and we have no way of knowing how many - it isn’t going to work?  Or do we not release without sound check support?

I’m thinking we’ll release it with the problematic sound check support.  For those who are unaffected by the problem they will have access to the sound check function.  For those who encounter the problem the sound check function won’t work, but it would be no different to if we hadn’t included it in the first place.  Some feedback from concerned users would be welcome :)

Tuesday, 8 September 2015

Password Security

A lot of fuss has been made recently about the hackers who released all of the private information held by the company Ashley Madison, which provides a supposed intermediary service for would-be adulterers.  Private information pertaining to millions upon millions of users has been released into the public domain.

What does that mean, though?  If you are one of Ashley Madison’s customers you may be desperately wondering who knows what your name is, where you live, your credit card information - even, perhaps, intimate details of your sexual preferences - what are the prospects for that information also making its way into the public eye?  I thought I would talk a little bit about encryption, how it works … and how to crack it.

Password-based encryption systems work broadly on the basis of either encryptions or hashes.  The difference between the two is that encryption systems are two way functions, whereas hash systems are one-way functions.  With an encryption-based system for every output value there is only one possible input value that could give rise to it, whereas with a hash system every output value has an unmanageably large number of possible input values that could give rise to it.  A trivial, but quite inadequate, example of a hash system might be a function which returns 1 if the input is odd and 0 if it is even.  Clearly, given an output value of 1 or 0 there is no way to determine what the input value was, beyond narrowing it down to an odd or even number.

With an encryption system the designer is basically asserting that there is no known way to reverse the encryption.  The risk is that if such a reversal algorithm is ever discovered it instantly unlocks every password ever encrypted using that system.  By contrast, with a hash system the designer is asserting that reversal is fundamentally not possible.  But in this case the risk is that you can unlock the password by stumbling upon one of a colossal number of possible input values (of which the true password is just one).  Both methods have their advantages, and are widely used.  But note that, in most common parlance, the output of a password security algorithm - whether an encryption or a hashing function - is usually referred to as a ‘hash’.

Typically, in a security application, the input value is a password.  What we have in principle is a system where I can publish both the encryption/hash algorithm and the hash value itself, and nobody can use that information to work out what the password was which created that hash value.  Anybody can make a guess at the password and pass it through the hash algorithm, but unless the guess is correct the result will not match the hash value.  The key advantage is that the open-text password itself is never stored anywhere.  Just about every password-based authentication system today is based upon these principles.

So how do hackers set about cracking those passwords?  The reality is that there is only one way of doing it.  What you do is make a guess at the password, pass it through the hash algorithm, and compare the result to the open-text hash value.  If you guessed right, you’ve cracked it.  If not, you try again with a different guess at the password.  Simple, really.  How long do you think it would take before they guessed right?

What serious ‘professional’ hackers do is to compile lists of ‘known’ passwords.  These are combinations of known names, known places, common numbers (such as dates) and other common candidates.  Also, every time a hacker cracks or otherwise obtains a password, they will add it to a list of known passwords, where it can be used to crack similar passwords the owner may be using elsewhere.  Such lists are maintained in various dark corners of the internet.  The list might, for example, contain the word
FRED’.  People accessing these lists will use that to automatically derive variants such as fred, “fReD”, “FR3D”, “fred69”, and “DERF”.  Hackers using specially-configured computers will burn through these lists, passing each and every possible password through the hash algorithm until they find a match, at which point all of your personal information protected by that password is immediately at their fingertips.  However, such lists usually contain over 10 million passwords.

While this analysis may or may not give you pause for thought, it is based on a simple inconvenient truth.  How quickly it takes the attack to crack your password depends on how ‘secure’ your password is.  An ‘unsecure’ password will appear near the top of the list as one of the best guesses available.  It will be cracked pretty quickly.  A less secure password won’t get tried until later in the process and will take a lot longer to crack.  But a highly secure password is one that won’t actually get tried at all for the simple reason that it won’t even be on the list.  It won’t be cracked at all.

The fact is, the vast majority of password choices used by ordinary people today are not secure enough to avoid appearing on one of those nefarious lists.  If your password doesn’t appear on a list, or cannot be derived from a root that appears on a list, then it is never going to be cracked no matter whose computer is doing the cracking.  Bear this in mind next time you enter a password somewhere!  The problem is that people don’t like properly secure passwords because they are almost impossible to remember.  But there’s no simple way around that.  Here is an example of a highly secure 48-character password (the degree of security increases exponentially with the number and variety of characters used):


2ys5Ts46\Edtwe(Ddpbk8/!6taa3Zs<UdEAZmPtMe"nkrrRF

If this is what you had to type in to access your Ashley Madison account, you can console yourself that it was never going to be cracked.  Mind you, it might take you all day, and several frustrating attempts, just to enter it successfully each time you log in!  Such is the price to be paid for a comfortable level of security.

One of the most commonly used hash algorithms is SHA-2, designed by the NSA.  Less secure is MD5 which is often used to verify the accuracy of a CD rip (which is not a security application).  More secure would be something seriously potent like bcrypt, scrypt, or PBKDF2.  As a reasonable approximation, what makes an algorithm more ‘secure’ is largely down to the amount of computer time taken to calculate the hash value, as this also increases the time taken by a hacker to churn through a list of passwords.  Additionally, algorithms like scrypt work by requiring the computer to have a very substantial amount of RAM, making the required hardware much more expensive, while at the same time compromising a hacker’s ability to configure an attacking computer to perform multiple operations in parallel.  Despite this, the scrypt algorithm, for example, is deceptively simple, amounting to only a few tens of lines of code.

Many experts in computer and internet security are suspicious of NSA-designed algorithms such as SHA-1 and SHA-2, due to concerns that NSA may potentially only approve encryption systems that they are reasonably confident they can crack.  Such considerations are highly speculative.  However, a more recent development, SHA-3, was approved following a competition among non-NSA designers.

Even though what I have described sounds virtually uncrackable you would be surprised at how clever people are when it comes to mathematically analyzing encryption systems and devising increasingly more efficient ways of attacking them.  One such attack is known as a “rainbow table”.  It uses the formidable data storage capacity of modern computer and network technology to store vast lists of what you might term ‘intermediate results’.  By referring to those rainbow tables, hackers can seriously short-circuit the time taken to crack a password.  To get around that, most encryption and hash algorithms using a technique called “salting”, which adds various random characters to the user’s password before encrypting it.  These random characters, called the “salt”, can be stored in plaintext alongside the hash result without compromising the integrity of the encryption.  Salting has the effect of disrupting a rainbow table and rendering it useless.

Back to Ashley Madison.  It turns out that their password encryption system uses a 10-round bcrypt, which is an encryption-based algorithm.  A computer security expert recently analyzed the released Ashley Madison password hashes using a computer optimized for cracking.  He had a list of 14.3 million clear-text passwords.  He loaded the first 6 million Ashley Madison password hashes into his program to attack them.  From his first 6 days of intense cracking he estimated that it would take him 19,000 years to crack all 6 million passwords, and 117,000 years to crack the whole database.  On that basis you would rate Ashley Madison’s password encryption system as very good indeed - relatively few web sites implement anything as powerful as a 10-round bcrypt.  As a sobering thought, the researcher estimated that if Ashley Madison had been using plain unsalted MD5, the passwords of their entire user list could be cracked in a mere 3 seconds!  Note that this is basically an individual with a highly-sophisticated but still relatively ordinary commercial computer.  A government, with a room full of super-computers dedicated to the task, would probably make mincemeat of those numbers.

But the problem with the Ashley Madison episode is not that people’s passwords were cracked.  They weren’t.  The hackers actually hacked directly into the company’s database, which gave them direct access to the user data without needing to know the password in the first place.  And in this case, it would appear that at least part of the database itself was not encrypted, something that is a requirement of the US government’s PCI and HIPAA compliance standards (for financial and medical data respectively).  There may be a case to make that this was an ill-considered and avoidable oversight given the thought that went into their implementation of a password encryption system.

It is important to understand that the Ashley Madison hack does not mean that the clients’ passwords were compromised.  They were in the sense that the leaked password hash values gives hackers everywhere useful information which they could use to attempt to discover what the passwords were.  But as we have seen, the task of churning that data into passwords is a formidable one.  However, for anyone who cares to try, the first passwords to be cracked will be the least secure ones.  The computer security expert I mentioned earlier reported cracking his first 4,096 passwords in only 6 days, and you would imagine that few (if any) of those fell outside of the ‘unsecure’ category.  The trouble is you would imagine that the sort of person who uses a low-security password is also the sort of person that re-uses that same password - either identically or with minor variations - for most of their other secure accounts.  Given that the Ashley Madison database exposes the users’ e-mail addresses in open-text, this gives hackers a significant opportunity to target those individuals and go after their banking and other financial data.  This, ultimately, is the probably biggest threat posed by the Ashley Madison hack.

So, in conclusion, it is probably a good time to ask yourself an important question.  Given what you’ve just read, just how secure do you think your own passwords are?

Wednesday, 26 August 2015

Phase Value

We already know that a digital waveform can be transformed, using a Fourier Transform, into a different representation where each data point represents a certain particular frequency, and the magnitude of the transform at that data point represents the amount of that frequency that is present in the original signal.

This is interesting, because we humans are able to perceive both of these aspects of a sound’s frequency content.  If the frequency itself changes - increases or decreases - we perceive the pitch to go up or down.  And if the magnitude changes - increases or decreases - we perceive the volume to get louder or quieter.  Between them, these two things would appear to totally define how we perceive (or, if you prefer, “hear”) audio signals.  Interestingly enough, a physical analysis of how the human hearing system actually works suggests that it is those separate individual frequencies, rather than the waveform itself in its full complexity, that our ears respond to.

If we take all the frequencies in the Fourier Transform and create a sine wave from each one, whose magnitude is the magnitude of the Fourier Transform, and add them all together, the sum total of all these sine waves will be the exact original waveform.  But there are a couple of wrinkles to bear in mind.  The first is that this is only strictly true if the original waveform used to create the Fourier Transform was of infinite duration, producing a Fourier Transform with an infinite number of frequencies.  For the purposes of this post we can safely ignore that limitation.  The second is that we need to know the relative phase of each frequency component.

I wrote in a previous post how we can decompose a square wave into its constituent frequency components and use those to reconstruct the square wave.  However, if we change the phase of these individual frequency components - which describes how the individual sine waves “line up” against each other - then we end up changing the shape of the original square wave.  Indeed, the change can be rather dramatic.  In other words, changing the phases of a waveform’s component frequencies can significantly alter the waveform’s shape without changing any of its component frequencies or their magnitudes.  To a first approximation, changes in the phase response of an audio system are considered not to be audible.  However, at the bleeding edge where audiophiles live that is not so clear.

The Fourier Transform I mentioned in fact encodes both the magnitude and the phase information because the transformation actually produces complex numbers (numbers having two components which we term Real and Imaginary).  We can massage these two components to yield both the phase and the magnitude.  This is one example of how the phase and frequency responses of an audio system are tightly intertwined.

We are used to demanding that anything which affects an audio system has a frequency response that meets our objectives.  This applies equally in the analog domain (whether we apply it to circuits such as amplifiers or components such as transistors) as in the digital domain (where we can apply it to simple filters or elaborate MP3 encoders).  We are familiar with the common requirement for flat frequency response across the audio bandwidth because we know that we can “hear” these frequencies clearly.  But all of those systems, analog and digital, also have an associated phase response.

Some types of phase response are quite trivial.  For example, if the phase response is linear, which means that the phase is linear with frequency, this means simply that the signal has been delayed by a fixed amount of time.  More generally if we look at the phase response plot (phase vs frequency), the slope of the line at any frequency tells us how much that frequency is delayed by.  Clearly, if the slope is linear, all frequencies will be delayed by the same amount, and the effect will be a fixed delay applied to the entire signal.  However, if the slope is anything other than linear, it means that different delays apply to each frequency and the result will be a degree of waveform distortion as discussed regarding the square wave.

So, we have clear ideas about errors in the magnitude of the frequency response.  We classify these as dips, humps, roll-offs, etc, in the frequency response, and we have expectations as to how we expect these defects to sound, plus a reasonably well-cultivated language with which to describe those sounds.  But we are still trying to develop an equivalent understanding of phase responses.

One development I don’t like is to focus on the impulse response, and to ascribe features of the impulse response to corresponding qualities in the output waveform.  So, for example, pre-ringing in the impulse response is imagined to give rise to “pre-ringing” in the output waveform, which is presumed to be a BAD THING.  This loses sight of a simple truth.  If you mathematically analyze a pure perfect square wave and remove all of its components above a certain frequency, what you get is pre-ringing before each step, and post-ringing after it.  We’re not talking about a filter here, we’re talking about what the waveform inherently looks like if its high frequency components were absent, which they need to be if we are going to encode it digitally.

You might argue that a perfect phase response would be a zero-phase response, where there is no phase error whatsoever at each and every frequency.  Such characteristics cannot be achieved at all in the analog domain, but in the digital domain there are various ways of accomplishing it.  However, it can be shown mathematically that all zero-phase filters must have a symmetrical impulse response.  In other words, whatever post-ring your filter has, it will have the exact same pre-ring before the impulse.  This, by the way, is another way of describing what happened to the pure perfect square wave.

Another impulse response characteristic that gets a lot of favourable press is the Minimum Phase filter.  This is a misleading title because, although it does mathematically minimize the net phase error, it lacks a theoretical basis upon which to suppose a monotonic relationship exists between the accumulated net phase error and an observed deterioration in the sound quality.  For example, linear phase filters exhibiting no waveform distortion can in principle have significant different fixed delays, with corresponding significant differences in their net phase error, yet with no difference whatsoever in the fidelity of their output signals.  On the other hand, Minimum Phase filters do concentrate the filter’s “energy” as much as possible into the “early” part of its impulse response, which can mean that it is more mathematically “efficient”, which may make for either a better-designed filter, or a more accurate implementation of the filter’s design (sorry for the “air quotes”, but this is a topic that could take up a whole post of its own).

One thing I must be clear on is that this discussion is purely a technical one.  I discuss the technical properties of phase and impulse responses, but I don’t hold up a hand and claim that one thing is better than the other.  Someone may state an opinion that such-and-such a filter sounds better than so-and-so’s filter because it has a “better” impulse response.  I might agree or disagree with the opinion regarding which filter sounds best, but I will argue against attributing the finding to certain properties of the impulse response without a good model to account for why the properties advocated should be beneficial.  As regards the impulse responses no such “good” model yet exists (that I know of).

Where I do stand from a philosophical standpoint is that I like zero-phase responses and linear phase responses because these contribute no waveform distortion at the output.  For that reason, we are, here at BitPerfect, developing a zero-phase DSP engine that, if successful, we will be able to apply quite broadly.  We will try it out first in our DSD Master DSD-to-PCM conversion engine, where I am convinced that it will provide PCM conversions that are, finally, indistinguishable from the DSD originals.  If listening tests prove us out, we will release it.  From there it will migrate to SRC, where I believe it will deliver an SRC solution superior to the industry-leading Izotope product (which is too expensive for us to use cost-effectively).  Finally, it will appear in our new design for a seriously good graphical equalizer package that is in early-stage development, with possible application to room-correction technology.